Job Details
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Job Description
- Helping to develop and implement a customer service policy for an entire organization.
- Finding ways to measure customer satisfaction and improve services.
- Handling face-to-face inquiries from customers.
- Communicating courteously with customers by telephone, email, letter and face to face;
- Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants.
- Handling customer complaints or any major incidents, such as a security issue or a customer being taken.
- Issuing refunds or compensation to customers.
Job Requirements
- Customer service with real estate experience
- Have communication/soft skills
- Females only
- Minimum Required Years Of Experience 3 Years same position (real estate)
- Bachelor's degree in any relevant.
- Very good English language and Microsoft.
