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Call Center Quality Manager

LAZARO SCENT
Smouha, Alexandria
Posted 1 year ago
173Applicants for1 open position
  • 170Viewed
  • 47In Consideration
  • 47Not Selected
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Job Details

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Job Description

  • We are looking for highly diligent candidates with excellent attention to detail for the role of Quality Manager. 
  • Quality Managers are responsible for monitoring and evaluating internal work processes  
  • Quality Managers occupy important positions and will need to be highly conscientious and responsible workers
  • Understanding customer expectations of and needs from a product.
  • Reporting to upper management on quality standard issues.
  • Interpret, build upon, and comply with company quality assurance standards

Job Requirements

  • Pursue continuing education on new solutions, technology, and skills
  • Outstanding communication skills
  • Excellent organizational and leadership skills
  • Proficient in MS Office
  • In-depth understanding of quality control procedures and relevant legal standards
  • Quality control certification advantageous.

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