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Job Description
- Receiving and processing purchase orders. Issuing sales transaction invoices. Verifying orders, including customers' personal information and payment details.
- Contacting customers by phone or email to answer queries and obtain missing information.
- Maintaining and updating sales and customer records. Compiling monthly sales reports. Expediting orders through internal liaison.
- Directing feedback from customers to relevant departments. Identifying new products to add to those on offer. Supporting the sales department with other administrative tasks, if requested.
Job Requirements
- Previous experience in sales Exceptional interpersonal and customer service skills.
- Advanced knowledge of administrative recordkeeping. Familiarity with sales reports and sales records.
- Proficiency with word processing and spreadsheet software.
