- Work on maximizing profits generated from F&B and controlling costs for HK and F&B.
- Participate to assist in infection control & quality sessions with HR, infection control, and the quality department to increase staff awareness and their knowledge about operating within the required standards.
- Ensure there is smooth running of both housekeeping and F&B. department.
- Provide hospitality personnel with guidance in handling difficult or complex issues or problems so they can be resolved effectively and efficiently.
- Provide a healthy and quiet environment for patients, visitors, and all employees by managing the general cleanliness of the hospital.
- Implementing new procedures to serve the guests better
- Test the tools and cleaning materials to ensure their safety and efficiency
- Ensure that food quality is consistent, appealing, and prepared to patient case requirements.
- Ensure that housekeeping processes are followed carefully to keep facilities & offices clean.
- Ensure that isolation case procedures are followed carefully to manage infection.
- Ensure that all staff is adherent to work schedules and aligned with departmental targets and objectives
- Assure that all the health and safety standards are adhered to
- Allocating tasks in order to coordinate the resources of Andalusia’s hospitals
- Assist in the recruitment of hospital staff as per requirement
- Ensuring the provision of timely meals as per the set time schedules.
- Ensuring high hygiene standards in preparation and service for zero infection.
- Work in liaison with the Nutritionist to Develop well-balanced menus to meet changing clients’ needs.
- Estimating food consumption to avoid under/overproduction to ensure cost efficiency and sales.
- Maintaining inventory of linen, kitchen cutleries, and utensils.
- Ensuring portion control and correct pricing for profitability.
- Ensure Superior Customer Experience for all internal and external clients.
- Ensure adequate housekeeping supplies
- Ensure the hospitality department is adherent to infection control, quality standards, and health & safety standards.
- Strive to meet patient satisfaction levels and monitor trends with a focus on continuous improvement.
- Trains hospitality staff on the best practices of hospitality to support reaching the desired high level of patient satisfaction.
- Develop new processes that would improve service levels.
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