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IT Specialist

Micro Engineering
Heliopolis, Cairo
Posted 2 months ago
147Applicants for1 open position
  • 36Viewed
  • 20In Consideration
  • 3Not Selected
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Job Details

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Job Description

Job Description 

We are looking for a junior IT admin to join our team and help us maintain and improve our IT infrastructure. You will be responsible for providing technical support to our staff and clients, installing and configuring hardware and software, and ensuring the security and performance of our systems. 

 

Responsibilities 

Provide first-level technical support to our staff and clients via phone, email, or remote access. 

Troubleshoot and resolve issues with computers, servers, networks, printers, and other devices. 

Install, update, and maintain hardware and software, including operating systems, applications, and security tools. 

Monitor and optimize the performance and capacity of our systems and networks. 

Backup and restore data and settings as needed. 

Document and report IT incidents, problems, and solutions 

Assist senior IT staff with projects and tasks as assigned. 

Job Requirements

Qualifications 

Bachelor’s degree or similar degree in computer science, information technology, or a related field 

Microsoft Certified Professional (MCP) or Microsoft Certified Solutions Associate (MCSA) certification 

1-2 years of experience working as an IT admin or a similar role 

Knowledge of Windows and Linux operating systems, and Microsoft Office 

Knowledge of networking protocols, devices, and tools 

Knowledge of IT security best practices and tools 

Ability to troubleshoot and solve technical problems 

Ability to work independently and as part of a team 

Ability to communicate effectively with technical and non-technical users 

Ability to learn new skills and technologies quickly 

Fluent in English 

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