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Medical Telesales Specialist

KOA wellness clinic - 
New Cairo, Cairo
KOA wellness clinic logo

Medical Telesales Specialist

New Cairo, Cairoposted 21 days ago

Job Details

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Job Description

Job Responsibilities

  • Contact new leads and potential patients through phone calls and WhatsApp.

  • Follow up with leads and convert inquiries into clinic appointments.

  • Reactivate existing and inactive patient databases.

  • Understand patients’ needs and introduce them to relevant KOA programs and services.

  • Handle inquiries and objections professionally.

  • Book, confirm, and reschedule appointments.

  • Follow up with missed appointments and no-shows.

  • Maintain accurate lead and patient records.

  • Achieve monthly sales and appointment targets.

  • Coordinate with the reception and medical team to ensure a smooth patient journey

Job Requirements

  • Requirements

    • 1–3 years of experience in telesales, preferably in medical, healthcare, wellness, or pharmaceutical sales.

    • Excellent communication and negotiation skills.

    • Excellent Arabic and good English communication skills.

    • Strong sales and follow-up skills.

    • Target-oriented and motivated by achieving results.

    • Presentable, professional, and patient-focused.

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