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Job Description
The Head of Operations is responsible for leading the implementation of strategies to manage all aspects of the School’s properties, including upkeep, care, maintenance, security, health and safety and facilities management in line with statutory and regulatory requirements.
New Project Strategic Development
- Consultation with Inspired staff and professional team to establish the requirements for new developments.
- Upon receiving Inspired confirmation to proceed, identify and appoint suitable professional consultants to enable the correct documentation to be created and submitted for national municipal approvals.
- Once the documentation has been compiled, manage and coordinate the tender process between the consultants, whilst liaising with the school management to determine their final requirements.
- During the construction period, coordinate regular construction meetings to ensure programming, health and safety, budgetary requirements and quality of building are managed to the required levels. Provide regular feedback to the senior management team involved in each project, detailing timing, cost, and any legal issues that may impact the group in the future.
- Track and report on all project progress.
- Review buildings for any risk issues and raise them with the professional team to resolve.
- Assess program progress and, where necessary, create alternative occupation planning with the School Management, ensuring schools will open on time and on budget.
- Ensure that the design and finishes specifications as proposed at the time of approval of the project are met.
- To contribute to formulating the School’s operations strategy by assisting in evaluating school site and usage options and proposing creative and inspiring suggestions for improvements.
- To implement the operations strategy using physical development plans directing the activities of staff, consultants and contractors, where appropriate, for the execution of such projects and manage progress concerning time, quality and cost.
- To assist/manage the design and build of new projects from minor works, e.g. refurbishment of office spaces, to major projects, e.g. the planned new School campus.
Job Requirements
Maintenance of Grounds and Buildings
- Ensure that the School grounds, buildings and facilities are maintained to a high standard and meet the school’s current and future needs.
- Ensure daily and short-term maintenance of all areas of the School. This will involve both reactive maintenance and prioritising a short, medium and long-term maintenance programme.
- To manage the helpdesk functions for maintenance and general site requirements for teaching and lettings effectively.
- Prepare annual, costed plans for repairs and upgrades of School campus and facilities and manage all works within budget.
- To take responsibility for and ensure all utility provision, including water, gas and electricity, is effectively managed and that usage minimises wastage.
- Ensure that boilers, air-conditioning, ventilation and mechanical equipment are maintained, insured and replaced as and when necessary.
- Ensure that all Operations staff and contractors comply with the safeguarding rules and procedures set by the school.
- To take responsibility for risk management in the Operations department, including disaster, contingency and continuity planning and managing the development and maintenance of a risk register.
- To investigate utility billings to ensure that they do not exceed budget and to inform the Executive Head if there are concerns.
- To ensure external cleaning contractors maintain an impeccably clean campus and especially that all toilet facilities are maintained to a very high standard
Health& Safety, Fire Safety and Security
- The Head of Operations has overall responsibility for Fire Safety and the Security of the School. He/she must work alongside the senior management in the school to ensure all buildings comply with H&S regulations.
- Act as a key holder and ensure all key holders understand their responsibilities for site security. Ensure key holder lists are kept up to date.
- Ensure all fire systems and prevention equipment are adequately and appropriately installed and maintained and that all fire alarms and monitoring systems are regularly tested.
- To ensure Fire Risk Assessments and all relevant policies and procedures are fully compliant and carried out on a regular basis and that there is a positive relationship with the local Fire Service.
- To ensure all School facilities benefit from appropriate intruder alarms and CCTV protection, which are properly maintained and monitored and that these and the monitoring systems are regularly tested.
- To take responsibility for ensuring that risk assessments for all school buildings, grounds and activities (excluding school trips) are produced/reviewed on at least an annual basis and that action points are followed up as and when appropriate. In particular, ensuring that the Operations team produces risk assessments and method statements for communal and/or external grounds and buildings of the school and external contractor’s work.
- Ensure that all electrical installations comply with the regulations and that periodic testing is completed to schedule and within regulated timeframes.
EDUCATIONAL REQUIREMENTS
- Degree or equivalent professional qualifications in Engineering, Building or Facilities Management, Surveying etc.
- Senior-level understanding of Construction Design and Management (CDM) regulations, property management and maintenance