sales specialist ( 5th settlement )

BTECH is Egypt's #1 omnichannel retailer and customer-financing provider for consumer electronics and home appliances , is seeking “ sales specialists “ to join it’s growing team.

Working at BTECH offers a unique opportunity to join a dynamic , customer-centric organization that values innovation and personal growth, join our team of pioneers and make your mark on the future.

• Identify the customer requirements through applying B.TECH selling procedures, offering different products and services and discussing different promotions to meet customer needs.
• Ensure the customer receives promises through close follow up on customers’ requirements and requests with other stakeholders until the service is properly delivered.
• Handle customer complains in a calm and professional manner.
• Share the responsibility of stock accuracy and products safety, while reporting on issues and variances to contribute to more efficient stock control and maintenance.
• Provide in-depth product knowledge including features, benefits, and overall value.
• Maintain B.TECH standards by following the pre-set policies and procedures, such as but not limited to dress code, floor attitude, sales policies and code of conduct to maintain the company image.
• Handle the invoicing process to adhere to B.TECH selling standards and to contribute to more efficient sales tracking and recording.
• Cooperate with team members to achieve overall branch goals and enhance the customer experience to build long term customer relations.
• Enter sales orders receipts and invoices on system on a daily basis.
• Collect payments (cash or visa) from customers on a daily basis.
• Ensure the amount of money deposited in the bank is equal to the safe box amount on system.
•  Prepare the receipt register report on a daily basis.
• Generate the daily credit invoice report (for customer’s collections).
• File all collected receipts and sales orders.
• Perform store audit physical count (audit).