Administrative & Coordination Tasks:

• Input and manage client/property data in CRM or company databases.
• Organize and maintain sales files, contracts, and legal documents.
• Handle client communications (emails, calls, inquiries) and schedule appointments.
• Prepare daily/weekly sales reports on team performance and pending deals.

Sales Team Support:

• Coordinate property viewings between clients, agents, and property owners.
• Assist in preparing sales proposals, contracts, and purchase agreements.
• Follow up on client requests and remind the sales team of deadlines.
• Track deal progress and update stakeholders on transaction status.

Customer Service & Client Relations:

• Respond to client inquiries regarding property details (pricing, location, features).
• Document client feedback and communicate it to the sales team.
• Resolve customer complaints by liaising with relevant departments.

Marketing & Listing Support:

• Update property listings on company websites, real estate portals (e.g., MLS, Property Finder, Bayut), and social media.
• Assist in creating marketing materials (brochures, flyers, digital ads).
• Conduct market research and competitor analysis.
• Proficiency in using modern electronics and digital software to support real estate sales, such as: Digital marketing tools and platforms, including Google AdWords/Google Analytics, Facebook Ads, and WordPress.
• Sales management and proposal management systems such as SAP, Oracle, Daftra, Pipedrive, and Zoho CRM.
• Attractive graphic design software for real estate units and facilities, such as Adobe Photoshop and Canva.
• Customer communication and real-time communication management applications