Customer Support Advisor
Intelcia -
Bourj Alarab, AlexandriaPosted 2 years ago52Applicants for40 open positions
- 26Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- We are seeking energetic and reliable professionals to join our team as Call Center Representatives.
- The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues.
- Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
- Candidates should have an outgoing, positive demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment.
Responsibilities:
- Managing inbound client questions and proactively delivering product best practices, personalized recommendations, and updates.
- Research required information using available resources.
- Identify and escalate priority issues.
Benefits:
- NET Salary: 5.5K (kPIs up to 3K).
- Salary increase after 6 months.
- Medical Insurance.
- Free Social Insurance.
- Promotions after 6 months.
- Door to door transportation for girls after 11pm (One way back).
Job Requirements
- Graduates and Undergraduates are welcome to apply.
- Fluency in English is a must.
- Technical background is a plus.
- Flexible with the rotational shifts.