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Customer Support Advisor

Intelcia
Bourj Alarab, Alexandria
Posted 2 years ago
52Applicants for40 open positions
  • 26Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • We are seeking energetic and reliable professionals to join our team as Call Center Representatives.
  • The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues.
  • Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.
  • Candidates should have an outgoing, positive demeanor, a motivated, energetic work ethic, and have a track record of working well with others in a team environment.

Responsibilities:

  • Managing inbound client questions and proactively delivering product best practices, personalized recommendations, and updates.
  • Research required information using available resources.
  • Identify and escalate priority issues.

Benefits:

  • NET Salary: 5.5K (kPIs up to 3K).
  • Salary increase after 6 months.
  • Medical Insurance.
  • Free Social Insurance.
  • Promotions after 6 months.
  • Door to door transportation for girls after 11pm (One way back).

Job Requirements

 

  • Graduates and Undergraduates are welcome to apply.
  • Fluency in English is a must.
  • Technical background is a plus.
  • Flexible with the rotational shifts.

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