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Vendor Support

NOK for Human Capital Solutions
Maadi, Cairo
Posted 3 years ago
64Applicants for19 open positions
  • 16Viewed
  • 4In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Responsible for the end-to-end process of successful Supplier setup completion on  systems, supplier catalog setup with periodical cost updates, and successful follow-up to Purchase Orders (POs).
  • - Supplier account onboarding; ensuring supplier follows E2E process of accepting  onboarding invitation, Terms & Conditions, while completing the full back-office setup of required modules.
    - Supplier selection creation; support suppliers with the upload of new selection on  Vendor Central tool, while ensuring product attributes and costs are periodically updated to ensure best customer experience and avoid Purchase order block.
    - Supplier items availability; ensure supplier item availability is constantly updated through detailed PO confirmations and / or run the necessary adjustments to item availability via  Vendor Central tool.
    - PO confirmation; ensure that Suppliers send timely confirmations to the  POs within the agreed SLA. POs should be confirmed at an item level with specific volume allocation.
    - PO booking and delivery; support suppliers to book and manage their PO appointments through the use of online tools (Carrier Central).
    - PO / Items packaging; support suppliers with the education to the PO packaging standards in readiness for shipping to Fulfillment Centers (FCs).
    - Supplier Issues resolve; creation and follow-up of Suppliers support help tickets on all issues of accounts, items setup and PO creation and delivery.

Job Requirements

  • Bachelor’s degree in Business or a Supply Chain/Procurement/Operations discipline - Ability to think and react in a high-energy, fast paced environment. - Good proficiency in analysis tools including Microsoft Excel - Good written and verbal communication skills
  • Preferred qualifications
  • - 1-2 years of experience in Retail, Warehouse Operations, or Supply Chain are a plus - Experience leading process improvement, systems development, and project management

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