Store Manager
Cairo, Egypt
Store Manager
Cairo, Egyptposted 1 month ago147Applicants for1 open position
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Job Details
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Job Description
- Achieves & Exceeds Monthly Outlet quota.
- Responsible for operational & administrative management of the Outlet.
- Improve the Customer Experience in retail stores
- Responsible for store Maintenance, Safety & Security
- Leads, Manages & Motivates Staff members Analyses and appraises the effectiveness of sales, methods, and results.
- Contributes in forecasting and planning with the Retail Area Manager.
- Recommends the store sales staff appraisals.
- Monitors the Floor Management according to the Outlet Design Concept.
- Manages the Cash & the Inventory process.
- Ensures delivery of world class customer experience.
- Works on the team development & improvement plan.
- Manages the Customer Care activities.
- Ensures that staff are following regulations & process.
- Solve Problems with Staff members.
- Interacts with employees, management and other departments in order to act as a source of information and direction.
- Ensures the Store compliance with the Marcom guidelines.
- Responsible for Staff Service & Product Knowledge.
- Supervises all the daily reports that are communicated to all the concerned departments.
- Supervises business flow and the staff performance.
- Handles customers' complaints that need to be escalated or managed at a higher level (customers or otherwise).
- Manages and handles any other operational matters.
Job Requirements
- University Degree in related field.
- Supervising skills.
- Very good computer skills.
- Minimum 3 years of Experience in retail industry (GSM recommended).
- Area of experience: Sales.
