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Job Description
- Create Tickets & inform clients with tickets’ numbers.
- Open Work orders from inside the tickets and assign it to the account’s engineer.
- Insert the spare parts needed for each ticket in the work order as informed from the account’s engineer.
- Match the delivered items in the work order to the original spare parts inserted
- Follow up executing all the work orders with the operation teams.
- Close all the tickets on ERP and accordingly close the work orders after completing the delivery from the account’s engineer and issue the sales orders drafts
- Follow up tickets status operation teams.
- Deliver the spare parts on the work order and transfer it from the Engineers inventories according to logs
- Collect all PM/CM logs from all involved parties.
- Issue draft invoices and submit to PM for review.
Job Requirements
- BA degree in Administration, Arts, or equivalents.
- Very good user of MS Office, specially MS Excel.
- Excellent in English (writing & speaking)
- High time management and organization skills.
- High communication skills
- Punctual and disciplined
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