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Job Description
- A Call Center Trainer will provide on-boarding training for the newest members of our sales and customer service teams and work with our Sales and Customer Service Representatives to improve performance, through education, observation, coaching and motivation, the role will ensure achievement of individual, team, and sales department objectives.
- The ideal candidate will possess a fun-natured, enthusiastic, and motivational personality, capable of thriving in a fast-paced and dynamic sales environment. This position requires extensive call center/contact training, curriculum development, and adult learning experience.
Job Requirements
- Bachelor's degree
- 1+ years of experience as a call center trainer, preferably supporting US customers
- Passionate about technology and fitness
- Impressive communication, presentation, and interpersonal skills.
- Strong written and verbal communication skills with the ability to comfortably interact with cross functional teams
- Capable of giving and receiving feedback in an honest and respectful way
- Natural problem solver with strong analytical and critical thinking skills
- Located in Cairo and flexible to work night shift and in weekends.
