CRM Specialist
Shezlong -
Sheikh Zayed, GizaPosted 2 years ago60Applicants for1 open position
- 58Viewed
- 4In Consideration
- 49Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Answer all inquiries on the relevant system.
- Therapist relationship management, improve therapist activation and engagement.
- Provide Client and therapists with accurate information through web chat and emails.
- Perform basic trouble shooting on relevant systems
- Records customer inquiries by documenting inquiry and response in the relevant documents.
- Responsible for rescheduling, cancellation and refund sessions.
- Improve the area of retention and proactive engagement by outbound methods and executing growth strategies.
Job Requirements
- Bachelor’s degree
- + 2 years of experience in Customer Relationship Management
Area of knowledge:
- Customer services
- Sales
Technical skills:
- Excel user
- Good English Interaction
- Writing communication
- Handling customers
- Excellent Communication skills
- Excellent interpersonal and team leadership skills
Job Competencies:
- Integrity
- Problem-solving
- Attention to details
- Quality focus
- Team player with experience to ensure successful delivery of solutions.
- Proactive
