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Customer service representative

BKR
Alexandria, Egypt
Posted 1 year ago
54Applicants for5 open positions
  • 16Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

Desirable Qualifications and Experience

  • Familiarity with telephone techniques and skills.
  • Demonstrated verbal communication skills and ability to convey information clearly and effectively.
  • Ability to effectively handle multiple tasks in a fast paced environment
  • Ability to identify problem issues and determine the appropriate course of action/redirection within department guidelines required to resolve issues.
  • Very good communication skills.
  • Sound judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
  • Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
  • Team player.

Our interview process will be on 4 levels which are:

1) Phone interview.

2) Audio resume to be send via WA.

3) Zoom group call

4) Unpaid internship.

Job Requirements

Job Requirements

Essential Qualifications and Experience

  • University Degree in a relevant discipline.
  • 1 to 3 years experience as a customer service and/or call center.
  • Very Good in Arabic & English (Reading, Writing & Oral)
  • Very good computer skills

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