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Receptionist

NATCO Mercedes-Benz
Hurghada, Red Sea
Posted 2 years ago
119Applicants for1 open position
  • 3Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Representing the company on the telephone and being the initial point of contact for all visitors and business partners by personally welcoming them.
  • Welcoming and approaching visitors in a friendly and open manner.
  • Looking after customers waiting in the showroom, in the service area and in the bistro.
  • Personally establishing contact between customers and the member of sales staff responsible or other internal contacts.
  • Passing on customers to contacts responsible in affiliated companies.
  • Taking / making calls and, if necessary putting callers through (switchboard).
  • Making a note of calls and passing these on to the relevant person.
  • Arranging for employees who are currently not available to return the call.
  • Sending out information.
  • Maintaining a database of those expressing an interest in Mercedes-Benz products.
  • General source of information for customers.

Job Requirements

  • University degree
  • 0 – 2 years experience in a customer support related function, preferably in the automotive industry.
  • Knowledge of the brand / MB service quality standards
  • Good PC knowledge
  • Bi-lingual (English and Arabic)
  • Excellent communication and telephone manners
  • Highly organized and presentable

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