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Learning & Development Manager

Raya Customer Experience - 6th of October, Giza

Learning & Development Manager

Raya Customer Experience - 6th of October, GizaPosted 2 months ago
201Applicants for1 open position
  • 1Viewed
  • 0In Consideration
  • 0Not Selected

Job Details

Experience Needed:
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Job Description

  • Analyzing training needs and developing training developmental plan in coordination with the training department
  • Keeping Records for Training expenses and sending accruals to finance on monthly basis to ensure alignment and proper budget control.
  • Implement meaningful, relevant, employee and manager training and development activities that link to company goals and objectives and meet the needs of managers.
  • Reviews evaluations of training courses, objectives, and accomplishments.
  • Conduct training needs analysis and design and implements a training plan with input from business heads. Manage costs to budget.
  • Implement and oversee programs that increase efficiency, strengthen employee knowledge and abilities, improve leadership and maintain the overall health of a company.
  • Conducts needs analysis studies and confers with managers and supervisors to determine training needs.
  • Researches and selects outside consultants and trainers to conduct training in specific topics when and if needed.
  • Plan and oversee the implementation of all induction and orientation methods.
  • Coordinates established training courses with technical and professional courses offered by specialized training institutes.
  • Initiate and sustain a learning needs analysis process and develop a Learning Strategy.
  • Have an understanding of e-learning techniques, and where relevant, be involved in the creation and/or delivery of learning plans.
  • Ensure the delivery of learning and development needs of staff as planned/ needed.
  • Evaluate training and learning programs and their impact on staff knowledge and practice, and organizational goals.
  • Monitor and review the progress of trainees through questionnaires and discussions with managers and staff.
  • Amend and revise programs as necessary, in order to adapt to changes occurring in the work environment

Job Requirements

  • Bachelor's Degree relevant to Human Resources or postgraduate diploma in Human Resources.
  • 8-12 Years of work Experience in Learning and development.
  • English Fluency.

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