Customer Service Representative
COLORS -
Heliopolis, CairoPosted 3 years ago87Applicants for1 open position
- 6Viewed
- 1In Consideration
- 0Not Selected
Job Details
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Job Description
- Maintaining a positive and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Job Requirements
- Excellent selling, communication, and negotiation skills
- Excellent knowledge of MS Office
- Creative thinking skills.
- Good computer skills
- Good English.
- Problem solver
- Sales skills
