Gym Receptionist
Somabay -
Hurghada, Red SeaPosted 2 years ago76Applicants for1 open position
- 4Viewed
- 0In Consideration
- 0Not Selected
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Job Description
- Provides exceptional customer service experience to all members, non-members, and users of the facility
- Enrolls new members and assists current members with their queries
- Greets members and users of the gym as they come through reception and checks in members and verifying memberships
- Registers prospective members and guides them to the correct person and provides information on classes and availability
- Ensures that adequate stocks of information, packs and leaflets are available at reception for interested parties and ensures the safety and security of visitors, members, and staff always and takes a responsible attitude towards maintaining the premises and facilities of the Fitness Centre
- Serves customers, taking money for activities, and accurately accounting or transactions at the end of each shift
- Maintains a clean and tidy environment, both behind and in front of the counter
- Records and keeps clear and accurate records of all queries, complaints, lost property, and repairs and ensuring the information is delegated to, and resolved by, the relevant department
- Cashes up and banking at the end of each shift and ensuring that shifts are balanced accurately completing relevant documentation
- Undertakes other duties, of a similar professional nature and commensurate with the role, at the request of the Fitness Centre Manager
Job Requirements
- Bachelor’s degree in hospitality, or equivalent
- Excellent command of English and any other language will be plus
- Excellent interpersonal skills
- Basic numeracy skills
- Able to priorities work, handle pressure and take confident day-to-day decisions
- Ability to maintain a professional appearance and behavior
- Ability to communicate effectively in person, in writing and over the telephone
- Willingness to work flexibly in response to changing organizational requirements