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Job Description
Front disk & Admin Assistant
- Proven work experience as a Front desk manager or Reception manager.
- Organize appointments, greet patients who are coming to the clinic, and ensure they receive a suitable welcome;
- Answer, screen, and forward incoming phone calls - Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures) - Organize, prepare agendas
Handle incoming, and outgoing calls, correspondence, emails, and all required tasks; - Administrate all the administration tasks including printing, photocopying, filing, and scanning the documents as needed; - Keep the minimum stationary level of stuff - Follow up on office maintenance and contact concerned parties: electrician, carpenter…etc.
- Thorough knowledge of customer service, office management and basic bookkeeping procedures
- Accounting for patients after their procedures are completed
- Solid knowledge of MS Office, particularly Excel and Word
- Problem-solving skills.
Job Requirements
Education: A bachelor's degree holder
- Experience: Previous experience1-3 in a similar administrative role is preferred and Experience in the medical field is preferred.
- Communication Skills: Excellent verbal and written communication skills; friendly and professional demeanor.
- Organizational Skills: Strong organizational and multitasking abilities; Attention to detail is essentialand ability to market and display the service professionally.
- Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (printers, scanners).
- Interpersonal Skills: Ability to interact positively with clients, visitors, and employees at all levels.
- Problem-Solving Skills: Proactive in identifying issues and coordinating solutions.
Gender: 25-35 years