Technical Support Advisor
New Cairo, Cairo
Technical Support Advisor
New Cairo, CairoPosted 1 hour ago20 open positions
Be the First to Apply
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Sutherland is hiring Customer Service Representative in New Cairo!
What we offer:
- Competitive salary — up to 17K EGP net
- Additional night shift allowance
- Medical and social insurance
- Fully paid training from day one
- Weekly days off
- Exclusive employee discounts
- Reliable 24/7 transportation
- Free therapy sessions
Job Requirements
- Minimum of 0-2 years of experience in a technical support, customer service, or related role.
- Excellent verbal and written communication skills with a customer-centric approach.
- Strong analytical and problem-solving abilities to diagnose and resolve technical issues efficiently.
- Familiarity with operating systems (Windows, MacOS, Linux) and common software applications.
- Ability to work effectively in a fast-paced, office-based environment.
- Demonstrated ability to handle multiple tasks and prioritize workload.
- Comfortable using ticketing systems, CRM platforms, and remote support tools.
- Strong attention to detail and commitment to delivering high-quality service.
- Willingness to work flexible shifts, including evenings, weekends, or holidays as required.
- Team-oriented mindset with a proactive attitude towards learning and development.
