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Job Description
- Responsible for implementation of the SW Architect.
- Responsible for the software installation process for clients as per GET standards.
- Conduct training sessions for clients on newly installed Software products.
- Provide technical client support and issue resolution remotely (via email, phone and other electronic medium) or onsite.
- Conduct live demos to introduce Software products to clients.
- Provide guidance to team members on customer problems.
- Solve complex maintenance problems using software diagnostic.
- Diagnose, Research, troubleshoot and identify solutions to software issues
- Installing customized software systems and all necessary components.
Job Requirements
- Fluent in English, spoken and written.
- SQL server administration basics.
- Hands-on experience with Windows/Linux
- Good understanding of computer systems, mobile devices, and other tech products
- Good Knowledge of SQL queries
- Web Service concept.
- Good knowledge of applications servers
- Good Technical Research Skills
- Very Good Problems solving Skills and troubleshooting skills.
- Very Good experience in SQL schema design & Database Knowledge.
- Strong troubleshooting and multi-tasking skills.
