Skills And Tools:
- Handling customers over the phone
- Problem solving.
- Build a good Rapport with Clients over the phone.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Obtain and evaluate all relevant information to handle customer and service inquiries.
- Manage customers' accounts.
- Follow up on customer interaction.
- Excellent communication skills
- FLUENCY in English is a MUST
- EXCELLENT MS office skills
- GRADUATES only can apply