Localization Project Manager
Artemis -
Cairo, EgyptPosted 2 years ago29Applicants for2 open positions
- 29Viewed
- 1In Consideration
- 1Not Selected
Job Details
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Job Description
- Manage client requirements, needs, and requests such as asset management, reporting, and meetings.
Serve as a primary point of contact to clients. - Manage client relationships and provide regular status reports on projects.
- Maintain positive client perceptions.
- Escalate to immediate supervisor client issues related to highly complex issues or items which may impact client account.
- Identify, communicate, and manage risks as appropriate to eliminate potential pitfalls or obstacles.
- Engage in quotation preparation including complex and strategic requests.
- Launch and coordinate standard and complex projects which includes functions such as negotiating budgets, scheduling, resource allocation, and work assignments.
- Perform administrative duties which include project closures, Translation Memory updates, and folder structure maintenance.
- Produce reports and develop internal post-mortems to help improve processes and reduce risk.
- Ensure strict adherence to deadlines, budgets, and the completion of high-quality deliverables.
- Ensure the receipt of all purchase orders, approve invoices and escalate payment issues where necessary.
- Review Profit & Loss schedule for projects. Provide rationale and suggest corrective action for items not meeting budget.
- Lead the creation of custom workflows and project instructions.
Job Requirements
- Three to five years of hands-on experience coordinating projects within the localization or translation industry.
- Successful customer service/account management experience, generally a minimum of two years.
- Computing skills, including experience with TRADOS or other translation management tools (CAT, or Computer Aided Translation tools) and publishing applications (e.g., FrameMaker, InDesign, etc.).
- PMP Certification is a plus.
- Ability to communicate with, train, and lead employees through changes in procedures, client requirements, and other production processing issues.
- Ability to prioritize and coordinate competing work demands and maintain composure under pressure.
- Fluent communication skills of written and verbal English
- Ability to report work orally and in writing as required.
- Ability to establish and maintain cooperative working relationships.
- Ability to resolve customer service and production issues in a professional and efficient manner.
