Senior IT Help Desk
Kanawat -
Nasr City, CairoPosted 2 years ago269Applicants for1 open position
- 267Viewed
- 38In Consideration
- 184Not Selected
Job Details
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Job Description
- #SR_IT_Help_Desk is required at Kanawat for trading and distribution (Samsung & Nokia Distributor – Kanawat Stores - Home Appliances ) Nasr city - Cairo:
- Maintain the daily performance of computer systems.
- Respond to email messages for employees seeking help and provide prompt responses to questions from employees.
- Provide technical and troubleshooting assistance related to computer hardware and software and other technical tools and products.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
- Know how to research the problem and come up with a solution.
- Assist with on-boarding of new users.
- Install, test and configure new workstations, peripheral equipment and software.
- Setup and support camera system
Job Information:
- Job Type: Full time. Working Hours 9:00 am. – 5:00 pm.
- Salary: Good Competitive Salary as per market industry range.
- Benefits: Medical insurance, life insurance, profit share & other benefits.
- Work Location: Nasr City, Cairo, Egypt.
- Website: www.kanawat-eg.com
Job Requirements
- Bachelors in IT, Communications or Computer Science are preferred
- 2-4 years’ experience in system support
- Age: 24-30.
- Experience with Desktop hardware, network switches & Routers, and other network peripheral devices.
- Excellent problem solving and troubleshooting skills required.
- (MCSA ) Certification is preferred.
- (CCNA) Certification is preferred.
- Perfect communication skills.
- Knowledge of networks designing, implementation, and performance tuning (Preferred)
- Self-motivated and organized.
- Prepares and presents technical information reports.
