ERP Implementation

Job Description: 

We are looking for talented candidates to join us for 2 months internship program

ERP Internship Program Will Consist Of 3 Levels

Pre-sales

Implementation 

Technical Support 

The intern will learn:

Pre-sales 

• Providing technical support to customers for the pre-sale phase by identifying their needs and designing appropriate solutions from the company's products.
• Preparing technical offers for tenders and offers.
• Complete and periodic review of the company's products and provide graphic and illustrative presentations, whether to customers or the sales team when needed.
• Acquisition of new customers and advice on new products and new customers to acquire
• Analyzes problems reported by customers and reports appropriate channel problem areas in products

 Implementation 

• Collects and analyzes business and accounting requirements
• Provides technical training to newly appointed clients
• Introduces new strategies and programs for customer support and satisfaction
• It downloads the company's software products to computers and networks at the customer's site
• Analyzes the business process, design and implementation of business cycles and workflows
• Guides users to use software products and manuals
• Reports to the client's management and manager any and all issues that may affect the overall performance of the client's operations
• Assists the client with implementation issues and verification of final results

Technical Support: 

• Responds to customer inquiries regarding product operation and diagnoses system hardware, software, and operator problems.
• Provides updates, status, and completion information to the manager, problem request tracking system, and/or users.
• Indicates major hardware/software issues for service personnel/development department personnel for debugging.
  Application Deadline: 10/5/2022

Internship Start date: 15/5/2022

Duration: 2 months