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Microsoft CRM Business Analyst (1 Year - Project Based)

ITS
Cairo, Egypt
Posted 1 year ago
16Applicants for1 open position
  • 0Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

The CRM Business Analyst will be responsible to perform lead initiatives, creating plans, testing, and proposing various solutions to ameliorate business processes throughout the organization. The company offers a substantial work environment and a prominent work culture. 

 

Essential Duties & Responsibilities

  • * Collaborate with stakeholders and end users to identify and build business requirements
  • * Collaborate with business stakeholders to create Cost-Benefit Analyses for various initiatives
  • * Analyze and lead implementations related to CRM Systems
  • * Serve as a liaison between business and technology to translate business solutions, designs, and processes into development
  • * Assess various business processes to identify adequate test cases and perform regression testing
  • * Be the cross-functional expert between the technical and functional Team

Job Requirements

  • * 3+ years of experience with Dynamics CRM
  • * 5+ years of relevant business analysis experience
  • * At least 4 years of experience leveraging knowledge areas, competencies, and techniques
  • * Ability to perform business reports using tools such as SSRS, SSIS, etc.
  • * Experience working within project management
  • * Excellent communication and client-facing skills
  • * Strong ability to plan and take initiatives
  • * Proficient in Microsoft word, PowerPoint, and excel is required

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