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Job Description
- Ensure that customer needs and desires are met
- Relate with head chefs, maintenance, transportation, and security managers
- Order supplies and coordinate services from outside vendors
- Room bookings over the phone
- Ensure that lobby area is tidy and presentable
- Greet customers as they step into the hotel facility
- Attend to customer complaints
- Provide helpful and inviting environment for guests
- Ensure book registration of each guest as they arrive
- Coordinate the activities of other hotel workers
- Answer questions asked by guests
- Ensure maintenance of the hotel facility
- Constantly remind servers of guests waiting
- Any other duties which could be assigned by the hotel management in the future.
Job Requirements
- Excellent written and verbal communication skills
- Personal presentation skills.
- Keep stable under work pressure.
- Computer skills ( Microsoft office ).
- Females Only
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