Customer Support Advisor
Sheikh Zayed, GizaPosted 9 months ago38Applicants for1 open position
- 18Viewed
- 6In Consideration
- 8Not Selected
Job Details
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Job Description
- Respond to customer queries in a timely and accurate way, via phone, email, or chat
- Identify customer needs and help customers use specific features
- Monitor customer complaints and reach out to provide assistance
- Follow up with customers to ensure their issues are resolved
Job Requirements
- Experience as a Customer Support Specialist or similar CS role
- Familiarity with jewelry is a plus
- Understanding of how CRM systems work
- Excellent communication and problem-solving skills
- Patience when handling tough cases
