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Import Customer Service Agent - ...

- Ain Sokhna, Suez

Import Customer Service Agent - Sokhna

- Ain Sokhna, SuezPosted 13 days ago
81Applicants for1 open position
  • 24Viewed
  • 4In Consideration
  • 0Not Selected

Job Details

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Job Description

  • Responsible for handling related import tasks.
  • Responsible for Handling all the import customer service operations.
  • Ensure prompt and professional response to customer queries.
  • Ensure prompt and professional response to internal queries.
  • Handle all activities in line with Line procedures and guidelines.
  • Ensure 100% of import tasks are attended and closed prior vessel arrival.
  • Attend daily Email with 0 pending Emails.
  • Answer all phones and response to customer requirements.

 

Job Requirements

  • Knowledge of all Microsoft Office applications.
  • Analytical by nature and speaks with data when proposing a solution.
  • 3 - 6 years experience in Customer Service.
  • FLUENCY in English is a MUST.
  • Excellent communication and interpersonal skills.
  • Strong phone and verbal communication skills along with active listening.
  • Ability to work under pressure.
  • Ability to multi-task, prioritize, and manage time effectively.

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