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Job Description
- Manage a portfolio of accounts to achieve long-term success
- Develop positive relationships with clients
- Act as the point of contact and handle customers’ individual needs
- Generate new business using existing and potential customer networks
- Resolve conflicts and provide solutions to customers in a timely manner
- Supervise account representatives to ensure sales increase
- Report on the status of accounts and transactions
- Set and track sales account targets, aligned with company objectives
- Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
- Suggest actions to improve sales performance and identify opportunities for growth
Job Requirements
- Proven work experience as a Sales account manager or Sales account executive
- Knowledge of CRM software and MS Office (MS Excel in particular)
- Understanding of sales performance metrics
- Excellent communication and negotiation skills
- An ability to deliver projects and answer inquiries on time
- Business acumen with a problem-solving attitude
- Up-to-date experience working with all Microsoft Office software, particularly Excel and PowerPoint.
- Working knowledge of CRM databases and their application with prompt and accurate data entry skills.
- Demonstrable ability to communicate and negotiate effectively.
- Experienced in outbound calling and lead generation, will be at ease in establishing initial contact with prospects by telephone or mail with a targeted plan of action and be able to build rapport within a very short timeframe
- Ability to self-manage and self-motivate with a genuine hunger for success and target driven.
- Ability to work in a team environment and make independent decisions.
- Ability to deliver projects and answer inquiries on time.
