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Job Description
- Serve the Karaoke, voice room and live streaming users especially the VIP, reply to the inquiries and ensure the user experience
- Timely, effectively and properly deal with emergencies such as user emotions and refunds, do a good job in the follow-up of user’s feedback and make user satisfied without violating regulations.
- Regularly summarize and feedback on users’ new demands and cooperate with operation team to optimize the features and work.
Job Requirements
- Customer service and live-streaming / voice-room experience
- Hard working and self-driven
- Have a good command of MS Office
- Bachelor’s degree or above, proficient in Arabic and English