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Technical Writer

Bee Smart Payment Solutions
Maadi, Cairo
Posted 1 year ago
42Applicants for1 open position
  • 30Viewed
  • 3In Consideration
  • 27Not Selected
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Job Details

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Job Description

  • Develop comprehensive documentation that meets organizational standards.
  • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.
  • Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success.
  • Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements.
  • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
  • Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage.
  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.

Job Requirements

  • Bachelor’s degree in relevant technical field.
  • Proven ability to quickly learn and understand complex topics.
  • Previous experience writing documentation and procedural materials for multiple audiences.
  • Superior written and verbal communication skills, with a keen eye for detail.
  • Proven ability to handle multiple projects simultaneously, with an eye for prioritization.
  • Firm understanding of the systems development life cycle (SDLC).
  • Previous software development experience.
  • Certification through the Society for Technical Communicators.
  • Experience using XML tools to create documentation.

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