Job Details
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Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Job Requirements
- Males_Only
- بدون_خبرة #شغل_خدمة_عملاء
- مطلوب ممثلى خدمة عملاء لكبرى شركات الاتصالات بمصر.
- خريجين فقط.⚠️
- أقصى سن 30 سنة.⚠️
- إنجليزي : من جيد – جيد جدا.
- تأمين إجتماعى و صحى.
- فتات متغيرة أسبوعيا، أول شفت بيبدأ من 8 صباحا – اخر شفت بيخلص 10 مساء. (24/7 للولاد)
- #Males_Only
- NOK Human Capital is hiring #Customer_service_agents for one of the biggest #Telecommunication companies.
- Graduates ONLY can apply.
- Good to V.Good English level.
- Location: Nile city tour, Tahrir.
- Medical & Social insurance.
- Max age is 30.
- Training and interviews are online.
- Working from office.
- Rotational shifts, 1st shift starts at 8 am , Last shift for girls ends at 10 pm Max , Rotational 24/7 for males.
