Operations Manager Personal Assistant Role:

Act as the central point of communication between the Operations Manager and staff. This includes:

• Provide timely and accurate information to team members, ensuring everyone is informed about relevant updates and changes.
• Address questions and concerns from staff and management, facilitating effective resolutions to enhance workplace efficiency and morale.
• Respond promptly to requests from the Operations Manager, ensuring that operational needs and inquiries are met in a timely manner.
• Foster strong relationships with all stakeholders to promote collaboration and ensure smooth operations within the office environment.

Responsibilities:

Support Daily Operations:

• Assist the Operations Manager in overseeing day-to-day activities and ensuring adherence to company policies.

Administrative Support:

• Generate and distribute memos, letters, spreadsheets, and forms.
• Sort and manage incoming mail.

Billing Assistance:

• Prepare and send invoices to clients.
• Maintain and update client databases and track accounts.
• Oversee the invoice workflow, ensuring timely processing.

Team Coordination: 

•  Work with various departments to ensure alignment and effective communication, facilitating teamwork and collaboration.
• Supervise and coordinate the buffet team during service hours.

Document Management:

• Assist in copying and distributing production orders and other internal documents as needed.
• Update spreadsheets for accounting, production, and field services.

Scheduling and Coordination:

• Schedule and track meetings and appointments.
• Book flights and travel arrangements for staff as required.

Problem Solving:  

• Address operational challenges as they arise, providing solutions to maintain workflow and service quality.

Any other duties as required