Call Center Agent
Cairo, Egyptposted 1 month ago58Applicants for17 open positions
- 1Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
IBT: No. 1 BPO Company in Middle East is growing and we want you to grow with us.
If you are passionate about communication, driven by results and ready to be part of a dynamic, fast-paced environment, we are ready for you.
- Competitive Salary
· World-Class Training
· Growth Opportunities
· Collaborative Team Culture
· Work-Life Balance
· Learning & Development
· Global Exposure
· Recognition & Rewards
· Inclusive Workplace
Job Requirements
- Candidates should have strong spoken & written communication skills in both Arabic & English
- Ability to handle calls, chats and emails in a professional manner.
- Follow up on open cases and see them to closures.
- Escalate necessary cases to respective teams as and when needed.
- Willingness to work in shifts as this will be 24 * 7 operations.
- Minimum 1 year call center experience needed.
- Candidates who are available to start immediately will be considered.
- Salary is EGP 13000 Fixed + EGP 3500 Performance Based Incentives
- Job location - Egypt. This will be WFH for now but will move to office soon.
- Candidate should have a Windows 10 or above Laptop & a headset along with Good Internet Connection.
- Salary is in Egyptian Pounds - 13000 EGP + 3500 EGP Incentive (based on your Performance.)
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