Support Engineers (System Engineer)
Xceed -
6th of October, GizaPosted 2 years ago137Applicants for1 open position
- 53Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
- 24/7 first layer support for Telecommunication Systems Software & Hardware.
- Monitor Telecommunication Systems Hardware & Software.
- Check alarms and solve it.
- Do the initial telecommunication support procedures.
- Receive user’s issues and begin troubleshooting to solve problems.
- Do daily, weekly and monthly Backup.
- Do daily, weekly and monthly tasks.
- Receive new requests from user and collect all relevant information for request implementation.
- Relay issues and requests with full detail to the second layer support team after troubleshooting.
- Implement delegated tasks from professional teams.
Job Requirements
- Bachelor degree in Communications and Electronics Department.
- Excellent command of Arabic language.
- Excellent command of English language.
- CCNA, CCNP
- Familiar with programming, development MSSQL, Databases, Virtual Machines and cloud solutions.
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