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VIP Customer Service (Medical)

Cairo, Egypt
Posted 3 years ago
90Applicants for1 open position
  • 20Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  •  Collect reagent orders from VIP customers by phone or visits if needed.
  •  Prepare and monitor VIP orders requests on ERP system, and report the short items.
  • Review the VIP customer Orders and delivery notes and invoicing process.
  • Follow up VIP customer complaints and handle objections.

Job Requirements

  • Education: Bachelors’ degree of pharmacy / sciences or any medical faculty.
  • Maximum age 35 years old.
  • Prefer if the applicant worked in medical Devices field before as customer care / customer service agent.
  • Excellent active listening skills
  • Fluent in written and verbal English.
  • Excellent in MS Office skills.
  • Very Good User in CRM & ERP System.
  • Ability to take ownership of tasks and handling VIP accounts.
  • Ability to collect, track, and analyze large amounts of data.
  • Adaptability and strong problem solving skills.
  • Customer service attitude.
  • High communication skills
  • Customer-oriented.

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JobsCustomer Service/SupportVIP Customer Service (Medical)