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Job Description
- Greet and assist customers in the mobile shop, providing knowledgeable guidance on products and services.
- Demonstrate and explain the features and benefits of various mobile devices and accessories.
- Identify customer needs and recommend suitable products to enhance their mobile experience.
- Process sales transactions accurately using the shop’s point-of-sale system.
- Maintain up-to-date knowledge of the latest mobile phones, accessories, and promotions.
- Handle customer inquiries, resolve issues, and provide after-sales support as needed.
- Ensure the sales floor is organized, clean, and visually appealing at all times.
- Monitor inventory levels and assist with stock replenishment and merchandising.
- Achieve or exceed individual and team sales targets set by management.
- Collaborate with colleagues to deliver outstanding customer service and contribute to a positive team environment.