Receptionist (Customer Service)

Minlo -
Nasr City, Cairo

Minlo -
Nasr City, Cairoposted 2 months ago

98Applicants for1 open position

Job Details

Experience Needed:

Career Level:

Education Level:

Salary:

Job Categories:

Meeting and greeting clients , handles inquiries about Products and showroom services.
Keeping the reception area tidy , Answering any Inquires via phone calls and WhatsApp. messages.
Assisting with a variety of administrative tasks including, responding to emails and Complaints.
Create Job Orders on CRM ,Follow up All Open Orders to be closed and Contact with Specific department to be closed On time.
Processing bills and helping clients or customers if they have any questions about their charges.
Organizing Files For billings , Customer Client and records , etc.
Responding to all customer inquiries in a polite and timely manner .

Bachelor’s degree or equivalent experience in a related field.
1-3 years of experience in customer service or a similar client-facing role , preferably in a service center.
Experience in a similar field are typically necessary, such as in after-sales service or customer care.
Proficiency with Customer Relationship Management (CRM) systems is essential for tracking customer interactions and service.
Familiarity with Microsoft Office Suite is a common requirement.
Strong verbal and written communication skills are crucial.
Strong organizational and time-management abilities are necessary for managing complex service operations.
A collaborative attitude and ability to work effectively within a team are desired.
A willingness to learn and adapt to new processes and technologies.
Commitment to delivering high-quality service and maintaining customer satisfaction.