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Job Description
- Management, follow-up, implementation and support of the Call Center system.
- Maintaining computers and laptops and solving problems related to hardware or software.
- Installing the POS programs in the branches, preparing them for operation, and following up and solving the technical problems related to them.
- Maintenance of computer accessories (printers, scanner, keyboard, mouse, etc.).
- Maintenance of the problems of the DVR systems of the surveillance cameras
- Bring the necessary quotations for all requirements (at the best prices and finish the procedures for receiving the devices)..
- Install copies of operating systems, virus programs, and programs necessary to operate the devices.
- Adding, deleting or modifying a new user on the systems. ERP System
- Design and implementation of software work related to the company's needs
- Follow up the daily backup of all ERP System servers
- Performing all the tasks and duties assigned to him or entrusted to him by the director of the department
- Carry out training for management staff.
Job Requirements
- Higher education (Bachelor's).
- 3-5 years of experience in maintaining printers and scanners, providing the necessary technical support, CCTV systems work, maintenance and installation, and dealing with ERP systems
- Good proficiency in Arabic and English
- A+ - MCSA
