Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Supervision, training and coordination of food and beverage employees.
- Managing restaurant staff's work schedules.
- Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
- Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
- Monitoring staff rosters, performance and resolving any grievances.
- Preparing displays and presenting stock, including specials.
- Taking reservations, greeting and seating guests.
- Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
- Respond to customer requests in a professional and timely manner.
- Monitoring the restaurant’s cash flow and settling outstanding bills.
- Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally.
- Ensure that work area complies with the highest standards of cleanliness.
- Project future needs for goods, kitchen supplies, and cleaning products; order accordingly.
- Seek ways to cut waste and decrease operational costs.
- Generate weekly, monthly, and annual reports.
- Communicate effectively with customers and fellow staff.
- Train new employees and provide ongoing training for all staff.
- Reviewing customer surveys to develop and implement ways to improve customer service.
- Resolving customer complaints in a professional manner.
Job Requirements
- Bachelor Degree in Tourism & Hotel or related field.
- Strong computer skills - proficient in Microsoft Office.
- 3:5 years of Experience.
- Customer service experience in a retail or restaurant environment.
- Knowledge of supervisory practices and procedures.
- Organization and planning skills.
- Strong operational skills in a customer-service environment.
- Strong problem-solving skills.
- Team-building skills.
- Strong leadership skills, with the ability to coach and mentor others.
- Ability to communicate clearly and concisely, both orally and in writing.
- Ability to manage effectively in a fast-paced environment.
- Ability to manage multiple situations simultaneously.
- Ability to manage resources to ensure that established service levels are achieved at all times
- Ability to plan and prioritize workload.
- Ability to handle confidential and sensitive information.
Featured Jobs
Similar Jobs
- Assistant Restaurant Manager- ...Happy Joe's Pizza & Ice Cream - Middle East - Sheikh Zayed, Giza4 days ago
- Restaurant Manager- Sheikh Zay...Happy Joe's Pizza & Ice Cream - Middle East - Sheikh Zayed, Giza4 days ago