Restaurant Supervisor

All Foods -
Cairo, EgyptPosted 3 years ago

36Applicants for2 open positions

Job Details

Experience Needed:

Career Level:

Education Level:

Salary:

Job Categories:

Supervision, training and coordination of food and beverage employees.
Managing restaurant staff's work schedules.
Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
Monitoring staff rosters, performance and resolving any grievances.
Preparing displays and presenting stock, including specials.
Taking reservations, greeting and seating guests.
Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
Respond to customer requests in a professional and timely manner.
Monitoring the restaurant’s cash flow and settling outstanding bills.
Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally.
Ensure that work area complies with the highest standards of cleanliness.
Project future needs for goods, kitchen supplies, and cleaning products; order accordingly.
Seek ways to cut waste and decrease operational costs.
Generate weekly, monthly, and annual reports.
Communicate effectively with customers and fellow staff.
Train new employees and provide ongoing training for all staff.
Reviewing customer surveys to develop and implement ways to improve customer service.
Resolving customer complaints in a professional manner.

Bachelor Degree in Tourism & Hotel or related field.
Strong computer skills - proficient in Microsoft Office.
3:5 years of Experience.
Customer service experience in a retail or restaurant environment.
Knowledge of supervisory practices and procedures.
Organization and planning skills.
Strong operational skills in a customer-service environment.
Strong problem-solving skills.
Team-building skills.
Strong leadership skills, with the ability to coach and mentor others.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to manage effectively in a fast-paced environment.
Ability to manage multiple situations simultaneously.
Ability to manage resources to ensure that established service levels are achieved at all times
Ability to plan and prioritize workload.
Ability to handle confidential and sensitive information.