Job Details
Experience Needed:
Career Level:
Education Level:
Gender:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Supervise and coordinate daily activities of the workforce to ensure optimal productivity and service quality.
- Monitor staffing levels and allocate resources effectively to meet operational demands.
- Develop and implement workforce schedules, ensuring adequate coverage for all shifts and functions.
- Oversee employee performance, provide coaching, and conduct regular evaluations to foster professional growth.
- Collaborate with management to identify staffing needs and participate in the recruitment and onboarding process.
- Ensure compliance with company policies, labor regulations, and health and safety standards.
- Analyze workforce metrics and generate reports to support data-driven decision-making.
- Address and resolve employee concerns, conflicts, and disciplinary issues in a timely and professional manner.
- Facilitate ongoing training and development programs to enhance team skills and knowledge.
- Promote a positive, inclusive, and customer-centric work environment aligned with Danat Travels’ values.
Job Requirements
- Bachelor’s degree or equivalent experience in business administration, human resources, or a related field.
- 3-5 years of experience in workforce supervision, team leadership, or operations management.
- Proven ability to manage and motivate teams in a fast-paced, customer-focused environment.
- Strong organizational and time-management skills with attention to detail.
- Excellent communication, interpersonal, and conflict resolution abilities.
- Demonstrated experience in scheduling, resource allocation, and performance management.
- Familiarity with workforce management systems and reporting tools.
- Ability to analyze data and implement process improvements.
- Adaptability to changing priorities and operational needs.
- Commitment to upholding company values, policies, and standards.