Job Details
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Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support.
Job Requirements
- Bachelor's degree in Business Administration or any related field.
- 1 Year Experience in Customer Service in Insurance Industry is a must.
- Fluency in English is a must.
- Fast paced and accurate.
- Strong communication skills.
- Strong problem-solving skills.
- Ability to multitask, manage time, and prioritize tasks.
Working Hours:
Monday till Friday - 7:00PM - 3:00AM, Saturdays & Sundays Off.
Location:
Mivida Business Park, New Cairo.
