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Mechanical And After Sales Engineer (Spare Parts)

Firoz Group
Obour City, Cairo
Posted 1 year ago
127Applicants for1 open position
  • 34Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

A technical office tendering engineer who is responsible for the entire process of Preparing spare parts and maintenance services requests, offers, shipment, handling a wide spectrum of the equipment, as the company's areas are kitchen equipment, laundries, and steam / hot water boilers.

Job Description

  • Communicating with customers, understanding and determining their requirements for equipment spare parts, even if purchase orders are received from the maintenance department.
  • Study the customer requirements, specs,  and photos if available.
  • Revise the availability of the required parts in stock.
  • Dealing with the accounts department to issue the invoice and make an exchange request and send it to them accordingly.
  • Ensure that the customer is within the warranty period or not and act accordingly.
  • Prepare the financial/technical offer with catalogues
  • Follow-up with the customer to determine the approval of the quotation, and send a supply order if approved.
  • Handling the necessary procedures for the delivery of spare parts to the customer.
  • Provide support to the Study well the technical description of our products, suppliers, data base consultants.
  • Contact the customers for clarifications, handling offers, etc…
  • Follow up with vendors / suppliers to supply required parts in a timely manner
  • Contact the suppliers for inquiries, if needed
  • Continuously follow up the quantities of required parts and make a purchase order in a timely manner to keep them in stock.
  • Follow-up of the bills due with the Financial Affairs Department
  • Prepare weekly reports.

Job Requirements

Job Requirements

  • Engineering background.
  • B.Sc., Mechanical Engineering. (Power Department is preferred)
  • Obour residence or nearby is a must
  • High attention to detail.
  • Experience in tendering is highly preferred.
  • Excellence in MS Office.
  • Good English.
  • High communication skills.
  • Highly organized.
  • Handle pressure.
  • Time management.
  • Proactive, fast learner, dedicated and committed.

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