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Job Description
Job Summary:
Responsible for handling Pre-sales activities for potential upcoming projects, including providing designs and/or recommended solutions, fulfilling all technical support needs to sales and technical team. Along with suggested pricing based on the price list of the suppliers and expected competition.
Tasks And Responsibilities:
- Analyze and understand customer's technical requirements.
- Prepare high-quality and compelling technical & Financial proposals that address customer requirements and aligned with customer business goals and objectives.
- Response to all RFIs, RFQs & RFPs
- Experience in Complete Data Center Design using Different Vendors like ( Microsoft, VMware, Veeam, Symantec, Veritas, Commvault, HPE)
- Act as a consultant in educating the client about different solution possibilities and give recommendations.
- Engage with sales, account managers, and other internal teams to be able to deliver complete, high-quality final deliverables.
- Discuss and demonstrate solution business benefits and values to customers/prospects.
- Investigate new technologies and stay on top of technology and arising new technology trends.
- Perform presentations to demonstrate different technologies and proposed solutions
Solution:
- Develop technical Pre-sales solutions.
- Get involved in the requirements gathering process after we land the customer.
- Successfully match customer requirements to proposed solutions.
- Design highly technical solutions for the entire integrated solution components.
- Prepare technical submittals for the coming projects and ensure technical compliance with tender requirement.
- Review the technical components of the proposal before submission to the sales team for final compilation.
- Prepare technical write-up and associated drawings that describe the solution and highlight the advantages of the proposed solution.
- Study the available solutions of the competitors to be able to provide the optimum solution emphasizing our strong points.
Knowledge And Sales Support:
- Maintain full up to date technical awareness of the services.
- Providing technical explanation/support for sales solutions as per request.
- The Pre-Sales Engineer will work closely with other internal teams exchanging technical and market expertise, customer feedback and competitive information.
- Investigating new technologies and staying on top of technology to innovate new products and services.
- Maintaining close relationships with vendor and logistics team to ensure the smooth running of the operation.
- Act as a consultant/advisor for the sales person, project manager and client in the complex technical issues and conducts presentations when required.
Opportunities:
- Assist Account Manager for developing new business opportunities.
- Pursue and participate in opportunities in both the public and private sectors.
Pricing Products:
- Processing with customer’s requests for pricing.
- Identify the potential supplier(s) list for the provided solution(s).
Job Requirements
Experience:
- From 0-2 years of Experience in Pre-Sales (IT Industry).
Technical Qualifications:
- Knowledge of Active Directory as a must
- Expert at Productivity application (MS Office, Word, Excel, and Outlook).
- Good experience in Microsoft, VMWare, Symantec…etc.
- Awareness with servers and storage technologies.
- knowledge of Information Security & Network Security solutions.
Education:
- University degree is required. Relevant certificates will be a good plus.
- Other official certification for Microsoft is plus.
Language:
- English and Arabic | Excellent writing and speaking.
Skills:
- Excellent communication skills.
- Excellent Negotiation and people handling Skills.
- Excellent technical report writing skills.
- Excellent pre-sales technical skills.
- Self-driven, ambitious, outgoing and motivated personality.
