Social Media Executive

An E-commerce portal is hiring a social media expert who will Manage all social media platforms and social media campaigns in Saudi Arabia to sustain an engaging audience experience and to increase audience satisfaction. 

Researches and analyses social media trends to improve social media presence and ad campaign efficacy. Works with various company departments to promote overall brand through social media channels.

• Develop and execute compelling content marketing strategy with a particular focus on digital marketing
• Manage the various our social media accounts with professionalism, clarity, personality, and brand alignment
• Read, filter, and respond to customer questions, inquiries, and complaints, escalating them when necessary, as they come in through the social channels.
• Report on the appropriate metrics and use this data to continually improve the digital marketing strategy.
• Run and manage advertising campaigns on social media platforms (Facebook – Twitter – Instagram – Snapchat – LinkedIn - YouTube...etc.)
• Report on advertising campaigns and necessary metrics.
• Work with Merchant to develop monthly content calendar for all social media platforms.
• Brief and work alongside the internal creative team to develop needed digital assets for social and advertising use.
• Build and execute social media strategy through competitive research, benchmarking, and audience identification
• Create social media editorial calendar and schedules, schedule posts to go live and optimize organic reach.
• Build performance reports for all social channels, highlighting best and worst performing posts, as well as recommendations for ways forward on a monthly basis.
• Monitors and develops reports on competitor activity on social media.