IT Help Desk
Eden -
Maadi, CairoPosted 2 years ago270Applicants for2 open positions
- 29Viewed
- 0In Consideration
- 0Not Selected
Job Details
Experience Needed:
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Job Description
- BSc/BA in IT, Computer Science or relevant field or equivalent years of hands-on experience
- Years of experience at least 3 years
- Above average knowledge of networking protocols, especially TCP/IP.
- Proven experience as a help desk technician or other customer support role
- Tech-savvy with working knowledge of office automation products, databases and remote control
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Having a Certificate in CompTIA A+, ITIL Foundation, Microsoft Certified Solutions Associate on Windows 10.
- Excellent communication skills
- End user-oriented and cool-tempered
Job Requirements
- Excellent communication skills
- Proficiency in English
- Proven experience as a help desk technician or other customer support role
- Communication skills.
- Problem-solving skills.
- Above average knowledge of networking protocols, especially TCP/IP.
